Excellent (A-Grading) The product has no dents, scratches or signs of wear visible from a distance of 30cm - neither on the body nor on the display. Very Good (B-grading) These Dell G15 5511 | i7-11800H | 15.6" may have minimal dents, scratches or wear on the body that can be seen from 30cm away. There may be micro-scratches on the display/screen, but these are not visible when the display is on. Good (C-Grading) These Dell G15 5511 | i7-11800H | 15.6" have visible signs of use such as scratches and/or dents on the body. There may be micro-scratches on the display/screen, but these are not visible when the display is switched on